Repairs

I offer professional repair services for Eurorack modules. To be able to deliver good value for money, I only take on repair projects that meet the following conditions:

  • It’s a Eurorack compatible module
  • A schematic and a bill of materials (BOM) are available (unless it’s a mechanical issue).
  • At one point in its lifetime, the module needs to have been functional to some extent

Getting a quote

For an estimate on cost and chance of success, please send me an e-mail at repairs@threetom.com that includes the following information:

  • Your contact details and where you are located
  • Module brand and type
  • A thorough description of the issue you’re experiencing
  • Be sure to include what you think caused the issue and a list of the last changes you made to your system
  • Did you see or smell any smoke?
  • Please include pictures of the front, back and sides of the module.
  • If you’re comfortable with removing the front panel and disassembling the PCB stack (if applicable), please also send me pictures of all sides of all PCB’s.
  • Unless it’s a mechanical issue (e.g. faulty connector or potentiometer), I highly appreciate that you find and attach the module’s schematics/bill of materials to your e-mail

Billing policy

Regardless of the outcome of a repair, the customer will be billed for time and materials. If a project does not turn out as expected, the customer will be consulted to decide how to move forward.

The minimum bench fee is 20 EUR + two-way shipping.

  • Shipments within Belgium are 6.70 EUR (Bpost, tracked and insured)
  • For shipments within the European Union I use PostNL, you can get a quote for the shipping cost at http://www.onlineverzendservice.be (1kg, 30x30x30cm, select +2.50 EUR for insurance).
  • Please note I do not ship outside of the EU.

Capabilities

  • Debugging analog circuits
  • Soldering and desoldering of through-hole components
  • Soldering and desoldering of surface mount (SMD) components
    • Any type of IC except ball grid array (BGA) packages
    • Passives down to 0402 size
  • Miniature patching with wrapping wire (e.g. to work around damaged solder pads)
An example of miniature patching of a densely packed SMD board.
Here’s a 0402 resistor on the top of my finger, this should give you an idea of the size of the components I can handle.
Here’s what my workspace looks like during a debugging session.